III. SALES

A. General Firearm Sales

All firearms, magazines, receivers, and restricted law enforcement items are sold and shipped in accordance with all existing federal, state, and local laws and regulations. Many of the firearms, magazines, and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering. You must be 18 or older to purchase a long gun and 21 or older to purchase a handgun per ATF rules, but state and local laws may differ, and you will need to check your local laws before purchasing a firearm.

All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories, and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special-order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special-order items.

B. Process for Firearm Sale

There are two requirements to complete a firearm purchase online:

Payment: You pay us directly for the firearm via one of our approved payment methods
Shipping to FFL: By federal law, we are unable to ship the firearm directly to you; however, we can ship to any FFL dealer of your choice. Any legitimate gun store or gun dealer has an FFL license, along with many pawnshops and gun collectors.

Seven Steps to Completing the Sale

(1) Find a licensed FFL dealer in your area.

(2) Contact the dealer and let them know you would like to receive a firearm for transfer from Frazier Firearms LLC.

(3) Ask about their FFL transfer fee that you are responsible for. Transfer fees will vary by dealer.

(4) If you agree to their fee, arrange the transfer with your FFL dealer. (We do not arrange the transfer)

(5) Provide your dealer with our contact information where they can send a copy of their FFL (if not already on file).

(6) Once you have selected an FFL for your transfer, please indicate the dealer's name (name on the FFL) on your order, so we know where to ship your firearm.

(7) Process your sale normally thru our integrated web store and document all references in the comment field. Please be sure and leave a contact phone number.

Under normal circumstances, it is advisable to find an FFL dealer to transfer to before placing your order on the internet. If you are unable to contact an FFL dealer before processing your order, we will be happy to hold your processed order for 7 days.

If you encounter any problems or special circumstances, please call 614-957-2282 or e-mail Cody@FrazierFirearmsLLC.com, and we will be happy to address your concerns.

VERY IMPORTANT: Once the firearm is ready to be picked up at your FFL, please inspect the firearm thoroughly to make sure it is exactly what you ordered and that there are no defects with the firearm. If there are any problems whatsoever, do not accept the transfer!! We will gladly have the firearm picked up and returned to us at our expense and provide you with your choice of a replacement or full refund.

Once you accept transfer, the gun is considered used and must be returned directly to the manufacturer for warranty repair or replacement.

C. Returns/Cancellations

If you are not satisfied with your purchase, please Contact Us for a Return Merchandise Authorization (RMA) request within 10 business days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it, offer you store credit, or offer you a refund, less than 25% restocking fee, based on your original method of payment. The product must be returned within 10 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation, and registration that shipped with the product. A 15% open box fee in addition to the 25% restocking fee (totaling 40%) will be assessed on any sealed product that is opened or removed from its original packaging.

Please note that we do not permit the return of the following products:
1. Special orders and products that are custom configured to your specifications.
2. Products sold "as is" or "used" or that have been installed or used after receipt.
3. Firearms once transferred to the buyer.
4. Illumination devices, electronic sights, optics, and night vision equipment.

NOTE: We recommend that you use a carrier that offers shipment tracking for all returns and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers to track and insure or declare the full value of the product, you would be responsible for any loss or damage to the product during shipping.

The United States Postal Service (USPS) offers limited tracking capabilities, and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.

D. Customer Service

If you encounter any problems with your order or the checkout process, or if you have any questions about the status of your order, simply contact our customer service staff through our Contact Us page.

E. Online Price & Description Errors

Our online inventory changes every day. Occasionally an item may appear on the site by mistake, or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures, or prices on our site are error-free. We reserve the right to refuse any order, including but not limited to orders for items with errors in the description or price. If we cancel an order, we will not charge the customer's credit card, or we will refund the money.

If an item's description contains an error such as incorrect photo, price, accessory, or description, and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition, and we will refund the customer. By placing an order, the customer agrees that Frazier Firearms LLC will be the final arbiter of discrepancies in the online catalog.